He who works with his hands is a laborer. He who works with his hands and his head is a craftsman. He who works with his hands and his head and his heart is an artist.
St. Francis of Assisi
If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.
A good head and a good heart are always a formidable combination.